Category: Business

Generative AI has emerged as a pivotal force in enterprise communication, enabling companies to revolutionize the way they interact with customers and streamline operations. In 2024, businesses are leveraging generative…

Contact center businesses need to understand and meet customer expectations to create positive and effective customer interactions. This is essential to build trust and loyalty with customers. However, it is…

RayCom Technologies transforms the market with newly launched contact center as-a- service and unified communications-as-a-service offerings powered by Avaya OneCloud. Everything as a Service’ already providing value to Vodafone Ghana…

t’s a fact that no business can survive without competitive customer support and the bests of the sales pitches. Enjoying an online presence itself means competing with thousands of other…