Privacy Policy
Your Privacy matters to us
RayCom Technologies is committed to protecting personal information entrusted to us by customers, employees and third parties. Our privacy framework guides how personal information is collected, used, stored, protected and managed in the course of our business operations
Our Privacy Principles
Lawful Processing
Personal data is processed for legitimate business purposes and in accordance with applicable legal requirements.
Purpose Limitation
Personal data is used only for the purpose for which it was collected unless appropriate authorisation has been obtained.
Data Minimisation
RayCom seeks to access only the minimum personal data necessary to support its business operations..
Secure Storage
Personal information is stored securely and retained only for as long as required
Data Security
Technical and organisational safeguards are used to protect personal information against unauthorised access, loss, damage or destruction.
How We Use Personal Data
RayCom processes personal data where there is an appropriate legal basis, including consent, contractual necessity, compliance with legal obligations, legitimate interests, protection of vital interests and tasks carried out in the public interest where applicable.
Consent
Contractual Requirements
Legal Obligations
Legitimate Interests
Your Data Protection Rights
Individuals whose personal data is held by RayCom may have rights including:
Access to their personal data
Information about how it is processed
Correction or modification
Restriction or objection to processing
Objection to automated decision-making
Deletion, subject to legal or statutory requirements
Data Security
Protecting Your Information
RayCom employs technical controls including secure networks, access controls, encryption, screen-locking mechanisms, security software, secure disposal processes, email security controls and regular updates to IT equipment.
Third-Party Processors
International Data Transfers
Where third parties process personal data on RayCom’s behalf, appropriate contractual and security requirements are applied.
Where personal data is transferred outside Ghana, RayCom applies appropriate safeguards and considers the adequacy of data protection laws in the receiving jurisdiction.
Data Breaches
Where a potential breach occurs, RayCom’s process includes validation, investigation, remediation, management reporting, regulatory coordination where necessary, communications and notification of affected individuals where required.
Data Protection Officer
Data Protection Governance
RayCom has appointed a Data Protection Officer responsible for overseeing the company’s data protection strategy, compliance, policies, awareness, training and related assessments.