Customer Service Officer

Job Summary

A skilled problem solver and an enthusiastic individual who can listen to customer service issues and then offer a unique solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description/Requirements

Responsibilities:

  • Customer Service Officer must maintain a high level of professionalism and present the organization in the best light possible to ensure customer loyalty
  • Solve customer problems regarding billing issues, product problems, service questions, and general client concerns
  • Responsible for establishing and maintaining a positive rapport with every customer
  • Update customer information daily

Qualifications and Requirements:

  • Degree in Marketing, Business Management / Administration, Communication Studies, etc
  • Ability to remain professional and courteous with customers at all times
  • Excellent verbal and written communication skills
  • Good presentation skills

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team.2. If you think this advert is not genuine, please report it via the Report Job link below.

Job Category: Customer Service
Job Type: Full Time
Job Location: Accra
Sorry! This job has expired.
Back
WhatsApp
Email Us
Live Chat